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How to choose the right taxi insurance policy

Image of insurance policy with overlaying text that reads: how to choose the right taxi insurance policy.

Taxi drivers play a crucial role in getting people to their destinations comfortably and safely.

Whether you’re an individual driver or manage a fleet of vehicles, choosing the right taxi insurance policy is essential to safeguard your business and meet the legal requirements of the industry.

Several factors influence insurance premiums which is why it is vital that you understand the criteria that help determine your policy levels, such as age, experience, and driving history. Generally, having a claims-free history can lead to favourable rates, while frequent claims may result in higher premium costs.

This article will help you choose the right insurance policy which is tailored to the needs of your taxi business.

Peace of mind

Without the correct insurance in place, operating a taxi service is illegal. But as well as being a legal requirement in the UK, taxi insurance protects drivers, passengers, and vehicles from unexpected damage and claims. Taxi drivers face specific challenges and risks on the road and unlike standard car insurance, only specialised insurance cover can mitigate the liabilities and ensure peace of mind.

Type of service

The first step to choosing the right taxi insurance is understanding the specific needs of your taxi business as one size does not fit all. You should first consider the nature of your service. Drivers who operate public hire – or Hackney carriages – can pick up passengers from the street or taxi rank without pre-booking and need public hire insurance.

Drivers who operate private-hire vehicles must be booked in advance through an app or licensed operator need private hire insurance. It is illegal for them to pick up passengers without a booking.

Right cover

Once you have decided the type of taxi service you are going to operate, you need a suitable vehicle and the correct insurance cover for your business, which will take into account the area in which you are operating.

A single-vehicle policy is ideal for self-employed drivers with one taxi. It can meet the individual needs of your business, whether you decide to operate in a busy town or city centre or focus on school transport or airport runs.

For operators with two to four vehicles, a multi-vehicle policy might better meet your needs, giving each vehicle its own No Claims Bonus. This helps smaller operators balance comprehensive coverage and cost efficiency.

A fleet policy is best for those managing three or more vehicles. It provides operators with simplified admin and potential premium reductions through fleet experience.

Additional cover

As well as meeting legal taxi insurance requirements, there are coverage options that can offer broader protection for your taxi business.

Legal expenses insurance covers legal costs for non-fault claims, protecting you from expensive bills resulting from legal disputes.

Taxi breakdown cover provides specialised assistance for high-mileage vehicles such as taxis, helping to minimise the disruption caused by breakdowns.

There is also public liability insurance, which protects against claims unrelated to driving your taxi, such as injuries caused by passenger luggage, as well as excess protection insurance which allows you to reclaim excess payments for fault claims up to a specified limit.

One-stop shop

The taxi insurance market offers drivers a variety of options and rates to protect their business. While insurers provide policies tailored to a driver’s needs, a taxi insurance broker has access to multiple insurers which allows them to compare rates and provide you with competitive options.

Taxi insurance brokers may also offer premium financing, which allows you to spread the cost of your policy over several months.

Balance

Choosing the right taxi insurance policy is about finding the right balance between coverage and cost. It might be tempting to go for the cheapest option, but you have to consider your specific needs as a driver. The right policy provides peace of mind, knowing that you are covered in all the necessary areas, so you can focus on driving and building your business. Ultimately, a well-rounded insurance policy will not only protect you legally but also support your work, keeping both you and your passengers safe on the road.

All information is correct at time of publication. Information provided within this article may have changed over time. No responsibility for its accuracy or correctness is assumed by John Patons Insurance Services or any of its employees.

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